Should the product be damaged or defective we will replace your Winehug®. Email us at info [at] to obtain a Return Merchandise Authorization number (RMA);  without this number no returns or exchanges will be authorized.  Return your Winehug® with the original package and receipt within 30 days of the date of purchase to the address below and we will promptly process your return

WineHug®– Returns
550 Adams Street | Suite 293
Quincy, MA 02169

Please note that sales of customized items are final and may not be returned or exchanged.


The WineHug Team