Should the product be damaged or defective we will replace your Winehug®. Email us at info [at] winehug.com to obtain a Return Merchandise Authorization number (RMA); without this number no returns or exchanges will be authorized. Return your Winehug® with the original package and receipt within 30 days of the date of purchase to the address below and we will promptly process your return
550 Adams Street | Suite 293
Quincy, MA 02169
Please note that sales of customized items are final and may not be returned or exchanged.
The WineHug Team